Leveraging OhMD’s Secure Text Messaging Platform for Concierge and Direct Primary Care

The Concierge Medicine and Direct Primary Care (DPC) models are built on the promise of providing the highest level of service to patients.  Many concierge providers give patients their personal cell phone number so that they can be accessible by text 24/7.  With OhMD you can deliver that same level of accessibility to patients without the risk of a HIPAA violation.

OhMD can be a key differentiator in marketing your practice.  By using OhMD you let patients know that you are concerned about the security of their health data, and patients love the ease of using our app.  OhMD also allows you to document text conversations with patients, either through our free PDF export or through direct integration with your EMR.  OhMD will set you practice apart from other practices that rely on the complicated patient portal for patient communications.

The Concierge and DPC models in some sense texting allows providers to field patient messages at their convenience, to respond to each message in a matter of second, and to automatically document the interaction in the patient’s electronic medical record.

OhMD Features:

• OhMD allows you to communicate with colleagues and staff within your practice and colleagues from other organizations.  This means you can use one application to manage all your referrals and complex cases.
• With OhMD you don’t need to worry about receiving patient texts 24/7.  You can customize your availability settings to determine when you want to receive OhMD messages and the response patients receive after hours.
• It’s free.  There’s no catch.

“The concierge model redefines the traditional patient visit.  My patients pay a premium to have access to me, and OhMD gives me an easy way to manage my patient contacts.”

“The level of follow up I can provide with OhMD makes parents feel like they’re actually being followed and cared about.  The patients feel like they’re a VIP.”

“Using OhMD contributes to a reduction in overhead which means that I don’t need to take on as many patients and can focus more on their individual care.”