The best way to explore how OhMD can improve the way you and your team deliver care is to see how other organizations have been successful. Here are some case studies illustrating the impact OhMD can have in practices of all specialties and sizes.
Ascentist transformed pediatric ear tube surgery scheduling, reducing the typical 6-month wait to less than a week by leveraging OhMD’s Autopilot and two-way texting.
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A virtual mental health center with over 200 therapists expands access to culturally competent therapy with reliable texting and video visits through OhMD.
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When looking for a way to deliver a better patient experience and save time, Cadena Family Practice found that OhMD could do all that and more.
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Patients are less likely than ever to open their mail, or respond to phone calls. This practice found that by making themselves more accessible, they could drastically improve revenue.
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With an increase in marketing efforts, call volume became too overwhelming for this podiatry group to handle. When they started using OhMD’s Call-to-Text and Visual Voicemail features, they were able to handle daily call volume with ease.
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Patient texting opened the door for this pain management practice to request reviews by text and transform their online reputation. They saw review volume increase by 200 percent over six months.
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This busy Kentucky family practice cut down call volume by 22 percent in four months when they started using HIPAA compliant texting for a more efficient way to contact patients.
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Discover how this family practice optimized their patient phone call triage process with the help of OhMD Call-to-Text, resulting in a 50% reduction in incoming calls and a more streamlined workflow for their staff.
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See how this Florida pain management practice reduced their time spent per phone call by 66%, increased revenue by slashing missed appointments, and improved the experience of their patients by leveraging HIPAA compliant texting for pre-screening and appointment confirmations.
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Phone calls are almost impossible to manage efficiently, but this practice found that there was a better way to streamline their practice while delivering a better experience.
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Offering options like texting and telehealth allows Joya to reach busy families wherever they are: at home, at work, and on-the-go. Better communication means higher attendance and incredible outcomes.
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When COVID-19 hit, Northeastern Reproductive Medicine was already prepared to deliver care remotely. With OhMD’s video visit and two-way texting features, they were able to quickly adapt when it mattered most.
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This pediatric practice cuts no-shows by 13% when they send parents appointment reminders with broadcast texting. They’ve learned to leverage automation, using OhMD Autopilot to manage appointment scheduling and prescription refill requests, all via text.
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Utilizing OhMD for two-way texting and webchat to enhance patient communication, this private practice experienced a remarkable 900% increase in web payments by incorporating OhMD’s Broadcast tool for payment reminders.
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Patient intake can be challenging and time consuming. This organization wanted to make check-in more efficient, while giving patients a safe and easy way to fill out intake forms.
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