OhMD eliminates phone stress for physician practices. Reduce patient call volume with AI voice and two-way messaging. Answer calls, texts, and chats – automatically — and free your team to focus on real conversations.
Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff.
Front desk teams are buried in high-volume, repetitive patient calls.
Hiring more staff does not fix high call volume. Most patient calls are routine: scheduling, reminders, refills, directions, and basic questions.
OhMD’s voice AI answers those calls instantly and resolves them by voice or text. Routine calls never reach your front desk. Patients get answers. Staff stays focused.
What this means for your practice
Not every patient issue can be automated. OhMD frees up your team to handle the ones that matter.
Some patient conversations require a real person. Surgical planning. Care coordination. Sensitive issues.
OhMD routes these requests to your staff with full context. No voicemails. No dropped threads.
When patients do not answer calls, texting keeps the conversation moving. Secure two-way messaging lets staff reach patients without phone tag.
What this means for your practice
OhMD helps practices reduce call volume and manage patient communication across voice and text. AI agents handle routine calls. Secure messaging keeps conversations moving when patients do not answer the phone.
OhMD supports real patient communication without voicemail or phone tag and integrates directly with your EHR.
Complex or sensitive issues are routed to your team with full context.
Launch in weeks, not months. See how OhMD reduces patient call volume from day one.
Fewer staff-answered calls
Automate routine patient calls and texts and efficiently handle the more complex conversations with texting.
Cost savings
Eliminate call hold times and abandonment without hiring additional staff. Now, appointments can be booked 24/7.
More new patients
With patient self scheduling over voice and text, you’ll never miss an opportunity to book a new patient appointment.
Special Delivery! The patient texting API OhMD makes two-way patient communication over SMS even easier for practices and solution partners. Take a look at our API docs and start building HIPAA compliant texting into your software.
